Terms & Conditions

Acceptance of Terms

By accessing, browsing or using the Heritage Husk website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

Products & Product Information

Heritage Husk offers food products including authentic Kala Namak Rice and other heritage-inspired products.

We make reasonable efforts to ensure that product descriptions, photographs, pricing and other information displayed on our website are accurate and up to date.

• Product images may vary slightly from the actual product.
• Packaging may change from time to time.
• Product availability may vary.
• We reserve the right to update product information when necessary.

Orders & Acceptance

Placing an order on our website constitutes a request to purchase the selected products. An order is considered accepted once Heritage Husk confirms the order.

We reserve the right to refuse, cancel or limit an order where necessary, including situations involving product availability, pricing errors, suspected fraudulent activity or other operational reasons.

Prices & Payments

All product prices displayed on the website are subject to change without prior notice.

The applicable price for your order will be the price displayed at the time the order is placed, except where a clear pricing or technical error has occurred.

Customers are responsible for providing accurate billing and payment information during checkout.

Shipping & Delivery

We aim to process and dispatch orders within the timeframe communicated at the time of purchase.

Delivery timelines may vary depending on the destination, logistics provider, weather conditions, public holidays, operational circumstances and other factors outside our reasonable control.

Heritage Husk cannot guarantee delivery within a specific timeframe unless expressly stated otherwise.

Accuracy of Information

Customers are responsible for providing correct information including their name, mobile number, email address and complete delivery address.

Heritage Husk will not be responsible for delays or failed deliveries caused by incorrect, incomplete or inaccurate information provided by the customer.

Returns, Replacements & Refunds

Returns, replacements and refunds are subject to our applicable Return & Refund Policy.

Customers should inspect their package upon delivery and contact us as soon as possible if the package is damaged, incorrect or has another eligible issue.

Where required, customers may be asked to provide relevant photographs, order information or other details to help us assess the issue.

Food Product Disclaimer

Heritage Husk products are food products intended for consumption as described on the respective product packaging.

Customers should carefully review product packaging, ingredients, storage instructions and other applicable information before consumption.

If you have a known food allergy, dietary restriction or specific nutritional concern, please review the product information carefully and contact us if you require clarification before purchasing.

Acceptable Use

You agree to use the Heritage Husk website only for lawful purposes and in a manner that does not harm the website, our business or other users.

You must not attempt to gain unauthorized access to any part of our website, interfere with its operation, misuse its content or engage in fraudulent or unlawful activity.

Website Content & Intellectual Property

Unless otherwise stated, the content available on the Heritage Husk website, including text, photographs, graphics, logos, designs, branding and other materials, is owned by or licensed to Heritage Husk.

Such content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

Third-Party Services & Links

Our website may use or link to third-party services such as payment gateways, delivery partners, analytics services or other external platforms.

Third-party services operate under their own terms and policies. Heritage Husk is not responsible for the policies, availability or practices of independent third-party platforms.

Limitation of Liability

To the extent permitted by applicable law, Heritage Husk shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude any consumer rights or legal protections that cannot lawfully be excluded.

Changes to Terms & Conditions

Heritage Husk may update these Terms & Conditions from time to time to reflect changes in our services, products, business practices or applicable requirements.

Any updated version will be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms or the use of the website shall be subject to the applicable jurisdiction of the courts in India.