Privacy Policy
Your privacy matters to us. This policy explains how Heritage Husk collects, uses, protects and handles information when you use our website and services.
At Heritage Husk, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it and how it may be used when you visit our website, contact us or place an order.
Information You Provide
We may collect information that you voluntarily provide when using our website or interacting with Heritage Husk.
This May Include
- Name and contact details.
- Mobile or telephone number.
- Email address.
- Billing and delivery address.
- Order and transaction-related information.
- Information you provide when contacting customer support.
- Any other information you voluntarily submit through our website.
Information Related to Your Orders
When you purchase products from Heritage Husk, we may collect information necessary to process and fulfil your order.
This may include your name, contact number, email address, billing details, shipping address, products purchased, order amount and order status.
We use this information to process orders, coordinate delivery, provide customer support and maintain appropriate business records.
Payments & Transactions
Payments made through our website may be processed by third-party payment gateway providers.
Depending on the payment method used, payment providers may collect and process payment information in accordance with their own privacy policies and terms.
Heritage Husk does not intend to store complete payment card details such as your full card number, CVV or banking credentials on our website.
How We Use Your Information
Information collected through our website may be used for purposes including:
- Processing and fulfilling your orders.
- Arranging product delivery.
- Responding to customer enquiries.
- Providing order-related updates.
- Communicating with you about products or services.
- Improving our website, products and customer experience.
- Preventing fraud, abuse and unauthorized activity.
- Complying with applicable legal and regulatory requirements.
Email, Phone & WhatsApp Communication
If you provide your mobile number, email address or other contact information, we may use it to communicate with you regarding your orders, enquiries, customer support requests or other interactions with Heritage Husk.
Where permitted by applicable law, we may also send relevant information about our products, offers or services. You may contact us if you do not wish to receive promotional communications.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember certain preferences, understand website usage and improve the overall browsing experience.
Cookies may also be used by certain third-party services integrated with our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Technical & Usage Information
When you visit our website, certain technical information may be automatically collected by our hosting provider, analytics tools or other website technologies.
This may include information such as browser type, device information, approximate location, IP address, referring pages and general website usage information.
Such information may be used to maintain website security, analyse website performance and improve our services.
We Take Data Security Seriously.
We take reasonable administrative, technical and organizational measures to protect information under our control against unauthorized access, misuse, alteration, disclosure or destruction. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
When We May Share Information
We do not intend to sell your personal information to third parties.
We may share necessary information with trusted service providers where required to operate our business and provide services to you.
- Payment gateway providers for processing payments.
- Shipping and logistics partners for order delivery.
- Website hosting and technical service providers.
- Analytics or website performance service providers.
- Professional advisors or service providers where reasonably necessary.
- Government authorities or other parties where disclosure is required by applicable law.
Third-Party Websites & Services
Our website may contain links to or integrations with third-party websites and services.
These third parties may have their own privacy policies, terms and data practices. Heritage Husk is not responsible for the privacy practices of websites or services that are independently operated by third parties.
How Long We Keep Information
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain business records, resolve disputes, prevent fraud or comply with applicable legal and regulatory obligations.
Your Choices & Requests
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of or deletion of certain information held by us.
You may contact Heritage Husk using the details provided below if you wish to make a privacy-related request.
Children's Information
Our website is not specifically directed toward children. We do not knowingly seek to collect personal information from children without appropriate consent where such consent is required by applicable law.
Changes to This Privacy Policy
Heritage Husk may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology or applicable requirements.
Any updated version will be published on this page. We encourage you to review this page periodically.
Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
We're Here to Help.
If you have any questions about this Privacy Policy, your personal information or how we handle your data, please contact Heritage Husk.